Corrections
Wrong label? Show us.
Basis labels describe the state of public evidence at a point in time. Evidence changes. The correction process exists so the record changes with it — publicly, verifiably, and on the same standards for everyone.
- 01
Send the evidence
Email corrections@basis.watch with the claim id (every claim card shows it, e.g. #venice-users), the label you contest, and your supporting evidence. Anyone may file — the project, a critic, a third party, an agent operator.
- 02
Acknowledgment within 2 business days
Every submission gets a human acknowledgment. No triage black hole.
- 03
Evidence is graded by the same rules as everything else
Source ranking is identical for customers, critics, and non-customers: onchain > primary document > independent secondary > self-reported. Self-reported evidence can raise a claim to partially verified; independent or onchain evidence can raise it to verified.
- 04
Substantiated corrections are versioned, never silent
The claim record is updated, the report version increments, new SHA-256 hashes are computed and anchored onchain, and the change is logged in the public changelog with the requester credited (or anonymous on request).
- 05
Rejected corrections get a written reason
If the evidence does not meet the bar, you receive the reasoning. Disagreements can be published alongside the claim — preserving the dispute is the point.
The standing rules
- Corrections are never paywalled and never require any token.
- Unverified does not mean false — it means public evidence does not yet support the claim. Bringing that evidence is exactly what this process is for.
- Labels critique claims, not people. A disputed label is a statement about evidence, not intent.
- Every published claim is re-checked at least quarterly; the lastChecked date is always displayed.
Start here: corrections@basis.watch · full rules in the methodology.